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We are Universal AV

We are an award-winning audio-visual integration specialist, with over 30 years’ experience consulting, designing and integrating innovative AV solutions.

We believe technology should enhance the spaces it sits within, not be added as an afterthought. That’s why we work closely with our clients from the earliest stages of a project, bringing together people, technology and the environment to create spaces that work beautifully and perform reliably.

About Us
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Trusted in any Business Environment

Work Spaces

The modern workplace needs to do more than look good. It needs to help people communicate, collaborate and connect, wherever they are.

We design AV into workspaces from the ground up, creating meeting rooms, boardrooms, collaboration spaces and hybrid environments where technology works seamlessly with the way people work. From clear audio and video to intuitive control, every element is considered as part of the wider space.

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Education Spaces

Education spaces need to support more than instruction. They need to encourage engagement, collaboration and connection, whether everyone is in the room or learning remotely.

We integrate AV into educational environments from the outset, creating spaces where every voice can be heard, every face can be seen and technology supports the way people teach and learn. From classrooms and lecture theatres to hybrid and distance learning environments, we create reliable, flexible spaces designed around the needs of educators and learners.

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Full Range of Services

Professional Audio Visual Services from concept to installation and aftercare service from an AV specialist team you can rely on.

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Solutions For Every Sector

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Making a Difference through Our Social Responsibility

Corporate and Social Responsibility is something at the core of everything that we do here at Universal AV. As an integrator we believe we have led the way, taking an environmentally friendly approach to all of our business operations.

Our Environment
We have worked to minimise our impact on the environment for over a decade, recycling, working with manufacturers and customers to reduce our/their carbon footprints.

Our Workforce & Culture
We believe in supporting our local economy and region, providing employment opportunities/work experience and apprenticeships.

Charity
Universal has always supported charities close to ours and our employees’ hearts. Helping raise funds for colleagues or their families is something we are delighted to be able to do.

Visit our CSR page to learn more about our commitments.

Visit our CSR page

Case Study Highlight

Scalable AV for NHS – Pemberton House & North Ormesby Health Village

Building on the success at Pemberton House, Universal AV delivered tailored Yealink systems across North Ormesby’s boardroom and meeting rooms – enhancing hybrid collaboration, MDT sessions, and incident response. The result: a unified, future-ready AV setup that works seamlessly across both NHS sites.

Universal AV Delivers Digital AV Solutions for Teesside University’s Digital Life Building

Universal AV transformed Teesside University's Digital Life Building with cutting-edge AV solutions that support collaboration, interactivity, and sustainability. From Cyber Classrooms to dynamic open-space displays, each installation reflects the university’s vision for a future-focused digital campus. The result is a scalable, user-friendly environment where technology empowers teaching, research, and innovation.

Energy Central Learning Hub: A Future-Ready AV Environment for Clean Energy Education

We delivered a flexible, future-ready AV solution for the Energy Central Learning Hub, supporting everything from everyday teaching to large-scale conferences and events. With intuitive control, automated room configuration and integrated audio and video, the system is simple, scalable and built for the future.

Newcastle University – The Stephenson Building – A Prestigious Home for Engineering

Universal AV delivered advanced, flexible AV solutions for Phase 2 of Newcastle University’s Stephenson Building, creating collaborative, technology-enabled learning spaces that support modern teaching, research, and interdisciplinary innovation.

Kirklees College – Student Experience Hub Transformation

Kirklees College transformed its student services area into a welcoming Student Experience Hub, making support easier and more accessible for students. With simple, high-quality video pods tailored to compact spaces, students can quickly connect with the help they need in a private and easy-to-use environment.

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“Universal AV has been outstanding and the relationship they have built with BRE has been outstanding, to the point that they are always on hand to support and maintain any issue that we had. Universal AV is now involved in phase 4, which is the complete overhaul of our conference suite, using the same method and technology that was used in the lecture theatre. BRE will continue to use Universal AV as our lead AV…”

Will Adamson

BRE IT & Estates Project Manager

“Through the rationalisation and replacement (where necessary) of the Allendale Village Hall Audio/Visual system by Universal Group Ltd there has been a great improvement in the quality and clarity of production in all aspects. Equally important has been the new simplicity of operation which, coupled with an easy to understand manual, has resulted in all the varied users optimising their input and improving their sessions. Our thanks to Duncan Cave and the rest of the…”

Gareth Hughes

Allendale Village Hall Committee

“To be able to host meetings in which we can clearly hear what is being said by all, and be confident those on the other end of the video call are not having their hearing assaulted whenever anyone moves is fantastic. Not only do the panels look visually striking and provide some colour to the room, they also deaden the sound from the outside of the room ensuring any conversations held are done so in…”

Shelley Townend – Marketing Manager

Universal AV Services Ltd

““When designing spaces for us and our clients, we’re always conscious of how each detail contributes to the overall feel of a space. Universal AV understood that well and the technology sits comfortably within the design, integrated and unobtrusive. The result is a room that reflects our vision while also delivering functionality that goes beyond what we anticipated.””

Matthew Toole

Design Tonic – Sales Director

“We felt out of our depth with AV, but Universal AV made it easy. Universal AV were proactive, responsive, and genuinely collaborative. We always felt like we were in safe hands — and now, we’ve got a space that works brilliantly for our team”

Andy Blower

Devonshires Solicitors

“"We have built an innovative flagship building fit for the future. The technology installed is flexible enough to adapt to our future needs. Universal AV worked with us to ensure that this was possible and met our needs every step of the way. Nothing was ever too much trouble before or during the installation. They have been fantastic to work with.””

Tamsin Barrow

Leeds University Business School

“‘We have had a great experience with Universal AV to help us set up our media wall. Their staff were helpful when everything was being set up and they have been prompt and friendly to work with when issues have arisen.’”

Laura Hughes, Front of House

Globe Point

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